servant leadership

Administrative Expert and Creative Writer

Servant leadership is a relatively new concept that has been gaining traction in businesses and not-for-profit organizations all over the world. The idea behind servant leadership is to prioritize the needs of others before one’s own and to share power with them. Servant leaders are those who strive to contribute to the development and performance of their team. They are passionate about creating a culture where everyone is supported and valued. This article will shed light on the definition of servant leadership and the ten characteristics of a servant leader.

Definition of Servant Leadership

The concept of servant leadership was popularized by Robert K. Greenleaf in his essay “The Servant as Leader” in 1970. Greenleaf’s concept of servant leadership emphasizes the leader’s role as a servant to their team or organization. The leader’s primary goal is to support the growth, development, and well-being of their followers, enabling them to reach their full potential.

One of the key aspects of servant leadership is shifting the focus from controlling activities to building strong, synergistic relationships. Instead of using power to assert control, servant leaders empower others by giving them the autonomy and support they need to succeed. This creates a sense of trust and psychological safety within the team, fostering open communication and creativity.

In a nutshell, servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others rather than accrue power or take control. It is a radical departure from traditional leadership styles, which often prioritize the leader’s personal success above all else. In contrast, servant leaders prioritize the needs and desires of others, seeking to empower and support their team members to reach their full potential.

Finally, servant leadership goes beyond just being a leader; it is a way of life. It is a mindset and a set of behaviors that can be cultivated over time. The servant leader’s primary objective is to serve the greater good. They put the needs of their team and organization before their own objectives. They actively listen, support, and inspire their team members, creating a culture of trust and collaboration.

Now that the definition of servant leadership is well-defined, we can delve into the characteristics of a servant leader.

10 Characteristics of a Servant Leader

Servant leaders are not motivated by personal gain or the pursuit of power; instead, they derive satisfaction from helping others succeed. This leadership approach creates a culture of trust, collaboration, and mutual respect within an organization. Now, let’s explore the ten essential characteristics of a servant leader in detail.


One of the fundamental traits of a servant leader is their exceptional ability to listen. Servant leaders actively seek out the perspectives, ideas, and concerns of their team members. They do not simply hear the words but truly understand the underlying message. By listening attentively, they foster an environment where individuals feel heard and valued.

Listening enables servant leaders to make informed decisions that consider the needs and aspirations of their team. They use this valuable input to guide the organization in the right direction. In essence, a servant leader’s commitment to active listening strengthens trust and communication within the team.


Empathy is another crucial characteristic of a servant leader. Empathetic leaders are attuned to the emotions and feelings of those they lead. They can put themselves in their team members’ shoes, understanding their challenges, hopes, and fears. This empathy allows them to provide support and encouragement tailored to individual needs.

An empathetic leader doesn’t just sympathize with their team but takes concrete actions to help and uplift them. This quality fosters a sense of belonging and camaraderie, making the team more cohesive and motivated.


Servant leaders possess the ability to heal and mend the emotional wounds of their team members. They recognize that individuals may face personal or professional challenges that impact their performance. A servant leader offers a safe and supportive environment where team members can express their concerns and seek guidance.

By addressing these emotional and psychological needs, servant leaders contribute to the well-being and resilience of their team. Healing is not just about solving problems but also about nurturing personal growth and development.


Awareness, both self-awareness and situational awareness, is a hallmark of a servant leader. Self-awareness involves an understanding of one’s own strengths, weaknesses, values, and beliefs. A servant leader acknowledges their limitations and strives for continuous self-improvement.

Situational awareness, on the other hand, involves a keen understanding of the organizational context and the needs of the team. Servant leaders stay attuned to changing dynamics and adapt their leadership approach accordingly. This heightened awareness enables their decision-making ability.


Servant leaders express genuine appreciation and recognition for the contributions of their team members. They understand the importance of acknowledging hard work and achievements. By doing so, they reinforce positive behavior and motivate their team to excel.

Appreciation doesn’t have to be grand gestures; even simple words of gratitude can go a long way in boosting team morale. A servant leader creates a culture of appreciation where everyone’s efforts are valued and celebrated.


Conceptualization is the ability to envision the future and set clear goals for the organization. Servant leaders have a well-defined vision and inspire their team to align with that vision. They encourage creativity and innovation, fostering an environment where new ideas are welcomed and explored.

A servant leader’s ability to conceptualize extends beyond short-term goals. They take a holistic view of the organization’s purpose and long-term impact, guiding their decisions in a way that benefits not only the present but also the future.


Foresight is closely related to conceptualization, but it involves the anticipation of future challenges and opportunities. Servant leaders possess the ability to foresee potential obstacles and take proactive measures to address them. This proactive approach minimizes disruptions and keeps the team on a steady path toward success.

By demonstrating foresight, servant leaders create a sense of security and trust among their team members. They provide assurance that the organization is prepared for whatever lies ahead, reducing anxiety and uncertainty.

Emotional intelligence

Emotional intelligence is a critical trait of servant leaders. They excel in recognizing and managing their emotions as well as the emotions of others. This skill enables them to navigate interpersonal relationships effectively and resolve conflicts constructively.

Servant leaders understand that emotions play a significant role in the workplace and can impact productivity and morale. They use their emotional intelligence to foster a positive and supportive atmosphere where individuals can thrive.


Integrity is the cornerstone of servant leadership. A servant leader is unwavering in their commitment to ethical principles and moral values. They lead by example, setting high standards for honesty, transparency, and fairness.

Team members trust servant leaders because they know they can rely on their unwavering integrity. This trust forms the basis for a strong and cohesive team that is united by common values and principles.


Stewardship is the final characteristic of a servant leader. Servant leaders see themselves as stewards of their organization’s resources and mission. They prioritize the long-term well-being of the organization over short-term gains.

Stewardship involves responsible and sustainable decision-making. Servant leaders consider the impact of their choices on all stakeholders and ensure that the organization’s assets are managed wisely. This commitment to stewardship ensures the organization’s continued growth and success.

Key Takeaways

  1. Popularized by Robert K. Greenleaf in 1970, servant leadership centers on leaders serving, supporting growth, and enabling followers’ full potential.
  2. Servant leadership prioritizes building strong relationships over controlling activities, fostering trust and open communication.
  3. It’s a mindset that prioritizes the greater good, emphasizing active listening, support, and inspiration.
  4. A Servant Leader possesses characteristics like active listening, empathy, healing, awareness, appreciation, conceptualization, foresight, emotional intelligence, integrity, and stewardship, creating trust and collaboration within organizations.


Leave a Reply

Your email address will not be published. Required fields are marked *